Job Description

BMW of Tallahassee, FL is hiring a BMW Genius to perform final delivery of new and certified used BMW vehicles in accordance with the Customer Delivery Process and to assist customers with any after delivery technical questions they might have.

In this position, you will perform outstanding BMW deliveries, properly educating clients, ensuring they begin their ownership experience with a strong level of comfort and full knowledge of the vehicle's high-tech features and functions of their vehicles. Training provided.

BMW of Tallahassee is part of the Crown Automotive Group, a family-owned dealership headquartered in St. Petersburg, Florida, with dealership groupings in Tallahassee, Florida; Tennessee; and Dublin, Ohio in addition to our Cleveland and Chattanooga TN stores!

We consistently provide our customers with the best value and customer service, and we need exceptional people to join our team!

We prefer to promote from within. Many of our managers rose through the ranks this way. The opportunities are truly limitless!

If you believe there is a "Better Way to Work" and would like to be a part of our world class team, click to APPLY NOW!

Our Benefits Include:

• Medical, dental and vision insurance
• Paid Time Off (PTO)
• Short- and long-term disability coverage
• Life insurance
• Flexible spending accounts
• 401K w/ company match
• The stability of an established company
• Opportunity for growth and advancement through training opportunities
• Opportunities to serve your community
• A safe and environmentally conscious work environment

Below is a 'highlight' list of BMW Genius Responsibilities:

• Ensures that vehicle has met all pre-delivery checklist requirements.
• Programs personalized settings prior to customer delivery
• Sets expectations for length of delivery
• Assesses client knowledge and priorities to personalize delivery
• Provides complete overview - explanation and demonstration - of the functions, operations of all vehicle systems, features and technologies in the delivery of a new BMW, focusing on customer comfort level and retention.
• Resolves client inquires for vehicle technology issues
• Assists clients at the service drive.
• Delivers vehicles off site, as required, and occasionally on site. This may require travel, in some cases overnight.
• Ensures personal availability at odd hours to facilitate delivery at the customers request/convenience, thus the schedule will be determined by available deliveries
• Answers product questions on the telephone and during walk-ins.
• Trains the sales and service staff on key technologies, how to best explain and demonstrate them to the client.
• Troubleshoots vehicle technology features.
• Maintains the highest level of CSI consistent with the goals of the department.
• Other duties may be assigned, based on companys needs.

Skills/Abilities and Experience Required for this Position include:

• Customer Service or Retail Sales Experience is helpful!
• Excellent interpersonal/communication skills and customer service skills approachable, cheerful, helpful, etc.
• Ability to complete detailed paperwork.
• Exceptional teamwork skills.
• Maintains professional appearance and demeanor at all times.
• Commitment to company values.
• Current Drivers License and ability to meet US employment and Crowns eligibility requirements
• High School Graduate or GED
• Background Check/Drug Screen Required

APPLY NOW!

Thank you for your interest in joining our team!

EOE/DFWP

Why choose Crown?

Crown Automotive is family owned since 1969. We care, and its important for us to support our community in a big way like Habitat for Humanity, Pinellas Education Foundation, Feeding Children Everywhere, Johns Hopkins All Childrens Hospital, the National Pediatric Cancer Foundation and H. Lee Moffitt Cancer Center, to name a few.

Were the official automotive dealers ofthe Rays and the Tampa Bay Lightning. Recognized as a Top Workplacein 2021 and 2022 by the Tampa Bay Times.

Crown is an award winning team in the constantly changing automotive space and a growing company. We are proud of our company and team!

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