Call Center Representative Job at Insight Global, Los Angeles, CA

YnByM2RpOVM1VWZ2Z2I1d0NmdHh1UUE9
  • Insight Global
  • Los Angeles, CA

Job Description

An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday.

Hourly Pay: $24/hr

Duration: 6-month contract, with very likely extensions up to/over a year on contract before potentially converting to FTE

Schedule: Monday-Friday – Must be able to work any shift between 7am-7pm

MUST HAVES:

  • HS Diploma
  • 2+ years healthcare call center experience OR front desk experience at doctor’s office with multiple physicians
  • Proficient in EHR/EMR software
  • 2+ years experience scheduling patient appointments for multiple physicians
  • 40+ WPM typing speed

PLUSES:

  • Proficient in Epic software
  • Experience verifying insurances
  • Basic experience with Excel and standard workbooks
  • Experience with Genesis phone system

Job Tags

Contract work, Work at office, Remote work, Monday to Friday, All shifts, Shift work,

Similar Jobs

Charlotte Animal Referral & Emergency

Oncology Veterinary Technician- RVT/ Vet Tech/ Experienced Vet Assistant Job at Charlotte Animal Referral & Emergency

We are a privately owned 24-hour Emergency and Specialty Referral Hospital in Charlotte NC that offers its employees a fun, supportive work environment, terrific benefits, and opportunities for growth! CARE | Charlotte Animal Referral & Emergency is seeking talented ...

HDR

Structural EIT/Inspector Job at HDR

 ...Join to apply for the Structural EIT/Inspector role at HDR . At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected. We foster diversity, equity, and inclusion, and encourage everyone to bring their... 

Wyoming Staffing

General Construction Laborer Job at Wyoming Staffing

 ...divh2Concrete Finishers/Laborers And Construction Framers/Laborers/h2pLooking for experienced concrete finishers/laborers and experienced construction framers/laborers. Perform tasks involving physical labor at construction sites. May operate hand and power tools of all... 

GHR Healthcare - Travel Division

Per Diem / PRN Nurse RN - ED - Emergency Department Job at GHR Healthcare - Travel Division

 ...Description GHR Healthcare - Travel Division is seeking a per diem / prn nurse RN ED - Emergency Department for a per diem / prn nursing job in...  ...license; 2+ years relevant experience; BLS; ACLS; every other weekend / Contact (***) ***-**** to apply About GHR Healthcare -...