Job Description
Senior System Engineer needs 7 years' experience
Senior System Engineer requires:
-Proven experience in designing and implementing Cisco telephony solutions.
-Cisco Unified Contact Center Express (UCCX): 5+ years of experience
-Cisco Unified Communications Manager (CUCM): 5+ years of experience
-Cisco Unity Connection (CUC): 5+ years of experience
Senior System Engineer duties:
-Design and implement solutions for Cisco Unified Contact Center Express (UCCX) to meet enhanced call routing and call center functional requirements.
-Provide Level 2 and 3 technical support for UCCX, CUCM, and CUC.
-Develop process design and service design package documentation.
Conduct training sessions and knowledge transfer to Telephony Services staff.
-Collaborate with team members to ensure seamless integration and operation of telephony systems.
-Troubleshoot and resolve complex technical issues related to UCCX, CUCM, and CUC.
-Stay updated with the latest industry trends and technologies to enhance service delivery.
Employment Type: Full-Time
Salary: $ 53.00 Per Hour
Job Tags
Hourly pay, Full time,
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