Job Description

Director - Direct Express Product Management

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At BNY, our culture empowers you to grow and succeed. As a leading global financial services company, we touch nearly 20% of the world’s investible assets. Our 50,000+ employees worldwide bring diverse perspectives to create solutions that benefit businesses, communities, and individuals.

We are recognized as an industry leader, awarded for innovation and inclusivity. Our mission is to make money work for the world through our unique ideas and talents.

We are seeking a Director - Direct Express Product Management to join our Treasury Services Domestic Payments Product team in Washington, DC. In this role, you will:

• Develop and execute the strategy for our consumer disbursements offering within the Direct Express program, serving millions of beneficiaries and being the largest government prepaid card program in the U.S.
• Lead cross-functional teams and collaborate with engineering, design, marketing, sales, compliance, risk, legal, and operations to deliver customer-centric products that generate business value.
• Set and communicate product vision, strategy, and goals to senior stakeholders.
• Drive the growth and adoption of our product offerings across federal, state, and local government agencies.
• Oversee program governance and stakeholder management to ensure successful delivery and compliance.

Key responsibilities include:

• Defining product vision, strategy, and roadmap aligned with company objectives.
• Leading and mentoring product management teams fostering a culture of innovation and customer focus.
• Managing requirements, user stories, and acceptance criteria for agile delivery.
• Conducting market research, customer interviews, and data analysis to validate assumptions and identify opportunities.
• Monitoring product performance and using insights to inform improvements.
• Managing stakeholder relationships and communicating updates and achievements.
• Ensuring successful product launches and ongoing management, including vendor governance and transition planning.

Qualifications include:

• Bachelor's degree in Computer Science, Engineering, Business, or related field; advanced degree preferred.
• 12+ years in product management, preferably in Treasury services, government disbursements, or related areas.
• Proven success in launching complex products and driving business growth.
• Strong leadership, communication, and stakeholder management skills.
• Deep understanding of prepaid card markets and customer needs.
• Experience with agile methodologies and product lifecycle management.
• Passion for innovation and customer satisfaction.

Our awards include:

• Fortune’s 2024 America’s Most Innovative Companies
• Fortune’s 2024 World’s Most Admired Companies
• 2023-2024 Human Rights Campaign Foundation, Corporate Equality Index, 100%
• 2023-2024 Disability:IN Best Places to Work for Disability Inclusion
• 2024 Just Capital’s “Most Just Companies”
• 2024 Dow Jones Sustainability Indices
• 2023 Bloomberg Gender Equality Index

Compensation is competitive, with a base salary range of $136,000 to $191,000, plus bonuses, incentives, and benefits. The final salary will be determined based on experience and market factors.

BNY offers comprehensive benefits, including health, wellness, and paid leave, supporting your personal and financial well-being.

We are an Equal Employment Opportunity/Affirmative Action Employer, committed to diversity and inclusion.

Additional Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Product Management and Marketing

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