Job Description
This role presents an exciting opportunity for a strategic and relationship-driven professional to shape the donor experience from first gift to long-term commitment. As Director of Donor Engagement, you will lead innovative, multi-channel strategies that deepen connections, enhance stewardship, and drive philanthropic support. With a focus on segmentation, storytelling, and community impact, you’ll help build a culture of generosity that advances meaningful change.
Key Responsibilities
Community Engagement & Giving
- Lead a comprehensive donor engagement strategy spanning acquisition, solicitation, and retention.
- Develop data-driven segmentation and personalized donor journeys that boost participation, average gift size, and donor retention.
- Design multi-channel direct marketing campaigns in collaboration with communications and community giving teams.
- Track performance using clear KPIs across acquisition, conversion, and upgrade pipelines.
- Cultivate and steward a personal portfolio of donors and prospects.
Donor Stewardship & Retention
- Create and implement lifecycle communications that reinforce donor impact and inspire ongoing support.
- Develop stewardship plans tailored to various donor segments, including recurring, mid-level, major, and legacy contributors.
- Produce impact reports, donor spotlights, and recognition campaigns that reflect organizational values and mission.
- Design donor appreciation experiences and events that foster stronger emotional and mission-driven connections.
Team Leadership & Collaboration
- Supervise and mentor a team focused on community giving and stewardship.
- Build strong internal relationships to promote a donor-centric culture.
- Collaborate with cross-functional departments, including operations, finance, and database management, to ensure data integrity and acknowledgment accuracy.
- Partner with volunteer leadership and fundraising committees to meet acquisition and stewardship goals.
Data & Performance Management
- Leverage donor insights and analytics to guide engagement strategies.
- Establish and evaluate campaign metrics to improve outcomes and inform future initiatives.
- Maintain up-to-date and accurate donor records in the CRM system with attention to confidentiality and data security.
Qualifications & Experience
- 6–8+ years of progressive experience in fundraising, donor engagement, or stewardship roles.
- Proven success in developing and managing annual giving campaigns, donor relations, and direct marketing.
- Prior team management and leadership development experience.
- Proficiency in CRM platforms and data analysis tools; Microsoft Office Suite familiarity required.
- Experience working with volunteer committees or member organizations preferred.
- Familiarity with Jewish communal life, values, and practices is advantageous.
Key Competencies & Attributes
- Strategic thinker with strong project management and execution skills.
- Excellent communicator with an ability to craft compelling narratives and inspire generosity.
- Collaborative leader who fosters teamwork and cross-functional alignment.
- Analytical mindset with comfort using data to inform decisions.
- Demonstrated commitment to donor-centered service and continuous improvement.
Work Environment & Benefits
- Hybrid work model with flexible scheduling.
- Generous paid time off, including vacation, sick leave, and parental leave.
- Comprehensive health and retirement benefits.
- Relocation and commuter assistance available for eligible candidates.
- Opportunities for ongoing professional growth and access to national networks for nonprofit professionals.
Job Tags
Relocation package, Flexible hours,