Job Description

Empower People. Drive Change. Lead with Purpose.

MUST reside in Connecticut or Delaware

At Mosaic, we relentlessly pursue opportunities that empower people—those we support, our workforce, and the communities we serve. We’re seeking a Director of People Operations - East to lead with vision, inspire with purpose, and help shape the future of our workforce experience.

This isn’t just another HR leadership role. It’s an opportunity to be a catalyst for impact—aligning people strategies with organizational goals in a mission-driven environment where compassionate care and a thriving workforce go hand in hand.

What You’ll Do

✅ Lead & Inspire – Guide, coach, and develop a team of People Operations Partners to drive engagement, retention, and excellence. ✅ Strategic Partnership – Serve as a trusted advisor to leaders, aligning HR initiatives with business priorities. ✅ Champion Culture – Build a workplace that embodies Mosaic’s values of belonging, connection, faithfulness, and grit. ✅ Drive Results – Use workforce data and insights to deliver solutions that enhance the employee experience and strengthen leadership effectiveness. 

✅ Shape the Future – Collaborate across HR Centers of Excellence (Talent Acquisition, Total Rewards, Learning & Development) to create a seamless, mission-driven people experience.

Who You Are

✔ A people-first leader with the courage to challenge the status quo and the ability to inspire change. ✔ A strategic thinker who thrives on aligning HR strategies with organizational goals. ✔ A skilled coach who helps leaders and teams reach their full potential. ✔ A trusted partner who can navigate sensitive issues with professionalism, empathy, and integrity.

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

What You’ll Bring

• Bachelor’s degree in Human Resources, Business, or related field (HR certification like SHRM-CP/SCP or PHR/SPHR a plus).
• 7+ years of progressive HR experience, including leadership roles.
• Expertise across HR disciplines: employee relations, organizational effectiveness, talent development, and compliance.
• Ability to travel up to 30% to connect with teams and leaders across the territory.

Why Mosaic?

✅ A mission-driven culture —your work directly supports meaningful lives and caring communities. ✅ A chance to lead transformation within a collaborative, forward-thinking HR team. ✅ Opportunities for growth and development —both for you and the teams you support. ✅ Competitive compensation & benefits package.

? Ready to lead with purpose? Join Mosaic and help us create a people experience that’s as bold and inspiring as our mission.

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