Job Description
Job Description
A top Fortune 50 financial services company is seeking a highly motivated Administrative Assistant to work hybrid for our client in Pensacola, FL, Winchester, VA or Vienna, VA.
Responsibilities:
- Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints.
- Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.).
- Conduct research and preparation of reference material.
- Ensure effective management of projects from inception through implementation.
- Identify, communicate and resolve technical, tactical and operational project issues and risks.
- Maintain documentation library to ensure currency of processes.
- Provide training to end user in the use of electronic manuals and reference material.
- Review proposed policy and procedure changes for technical adequacy, completeness, compliance to regulations.
- Administer and develop eNet content.
- Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results.
- Ensure clear, concise and effective communication of material.
- Interact with various sub-teams to determine user requirements and specifications.
- Organize policy and procedures according to set standards.
- Recommend strategy for communications.
- Serve on teams and task groups for projects/initiatives within the business unit C/or across the organization.
- Write online reference material, instructions and communications.
- Perform other duties as assigned.
Qualifications:
- Ability to work independently and in a team environment.
- Experience in composing correspondence that adheres to grammar and writing style and standards.
- Experience in managing multiple priorities independently and/or in a team environment to achieve goals.
- Experience in researching, compiling, and documenting data, business processes, and workflow.
- Experience in working and participating in cross-functional, multi-dimensional teams and projects.
- Working knowledge of PC and web/internet-based technologies e.g. HTML, trends/issues, management, editing/authoring tools and development.
- Basic database and presentation software skills.
- Basic skill capturing and translating processes and requirements into easily understood terms.
- Basic skill exercising initiative and using good judgment to make sound decisions.
- Basic verbal and written communication skills.
- Effective organizational, planning and time management skills.
- Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations.
Desired Skills:
- Associate's Degree in Communication Studies or the equivalent combination of training, education, and experience.
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