Job Description

Overview

Join to apply for the Global Security Program Director role at Securitas Security Services USA, Inc.

Securitas is a global leader in protective services, offering a broad range of services, including specialized guarding, technology solutions, and consulting services. With operations in over 40 countries and more than 350,000 employees worldwide, Securitas is committed to providing innovative and reliable security solutions. Our mission is to help make your world a safer place by delivering high-quality, tailored security services.

We are seeking a dynamic and experienced Global Program Director (GPD) to manage a significant Global account. This role will oversee client relationships globally, ensuring that our services are delivered to the highest standards. The GPD serves as the primary point of contact and escalation for the client, providing strategic direction and leadership. The GPD will be fully responsible for the overall account strategy, management, and profitability. This role requires proactive account management, the creation and execution of security program strategies, and ensuring alignment between Securitas and client goals. The GPD is also responsible for maintaining consistency across operations, resolving issues, and continuously refining processes to enhance service delivery.

Base pay range

$200,000.00/yr - $210,000.00/yr

Key Responsibilities

• Client and Internal Relationship Management: Serve as a key point of contact to ensure high-quality customer service for assigned accounts; engage in improving and evolving security programs; meet regularly with client and Securitas management representatives for account reviews and strategic discussions; lead by example to the rest of the Securitas business through personal influence.
• Operational And Financial Oversight: Shadow P&L ownership; analyze operational and financial indicators to improve commercial performance; coordinate global RFI and RFP responses, including developing pricing models and strategies; lead the client in strategic budget preparation for guard services and security system deployments.
• Security Program Leadership: Coordinate and perform Security Risk Reviews of client facilities using industry best practices and client-specific assessment tools; implement and manage global safety programs; support special events or emergency coverage as needed; ensure consistent focus on high-quality customer service across all branches.
• Team And Resource Management: Lead a team of Regional Program Directors; collaborate with area management to ensure appropriate staffing levels and effective scheduling to meet client requirements; build and facilitate teamwork and partnerships, leading the implementation of progressive change.
• Innovation And Continuous Improvement: Innovate to improve current working practices, products, and technologies; develop and apply global best practices, ensuring contract compliance throughout the portfolio.

Qualifications

• Bachelors Degree; Masters level preferred.
• Minimum of 5-10 years of progressively responsible management experience in business management or a closely related field.
• Intermediate knowledge of Microsoft Office applications (Word, Outlook, Excel, PowerPoint).
• Working knowledge of Microsoft Visio, SharePoint, and Teams.
• Proven experience in managing large, complex accounts in a global business environment.
• Strong leadership and strategic thinking skills, with the ability to drive innovation and change.
• Experience in security management preferred but not essential.
• Ability to work independently and as part of a global team; strong analytical abilities and problem-solving skills.

Benefits

• Starting salary range of $200K to $210k, in addition to a full benefit package that includes medical, dental, vision, and life insurance.
• 10 days vacation accrued, 4 floating holidays, and 6 sick days.
• Motor Vehicle allowance; eligibility to participate in the Program Director Bonus plan.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace.

Benefits may vary by location and employment type. Some benefits may require waiting periods or be subject to eligibility requirements.

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