Job Description

Housekeeping Manager

Springfield Courtyard 3527 West Kearney Springfield, MO 65803

Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning 40% of our management hires are internal promotions!
• Invest in Your Future 401(k) plan with company match.
• Comprehensive Health Coverage Medical, dental, and vision insurance options.
• Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.
• Perks That Fit Your Life Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact Make a difference through Atrium's community service and volunteer programs.

Marriott Courtyard in Springfield, Missouri is on the lookout for a vibrant individual to join our dynamic team as Housekeeping Manager, prior experience is a MUST! With 136 stylishly furnished suites, we're not just offering a job we're inviting you to be part of an exciting journey! Our 1,800 sq. ft. of event space is the canvas for memorable experiences, and Springfield's rich blend of art, culture, and outdoor adventures is the perfect backdrop. From the Ozark Mountains' breathtaking trails to the lively local scene, there's always something new to explore. The hotel is conveniently located off Hwy 60, offers monthly employee socials and a positive team culture with opportunity for advancement. Join us at Residence Inn Springfield, where your career meets the ultimate blend of work and play. Ready to make waves in the hospitality world? Apply now and let the Atrium spirit fuel your success!

Benefits

• Monthly employee socials to honor all anniversaries, birthdays, and employee of the month recognition.
• Positive team culture and opportunity for advancement.
• Monthly coffee with the GM free beverage item from caf provided.
• Discounted rates at Atrium and Marriott properties.
• Benefits: Merit Increases, Referral Bonus, Paid Vacation/Sick time/holidays, Health/401K, Daily Pay option, Tuition Reimbursements, Management training, Gym membership discounts, Auto/Home Insurance and Pet Insurance to name a few.
• Conveniently located off James River Freeway Hwy 60.

Primary Purpose: The primary purpose of the Housekeeping Manager is to provide guests with an excellent room experience, ensuring that operational standards and procedures for the Housekeeping Department are being followed by all Associates.

Work Performed:

The Housekeeping Manager will be tasked with the following duties, responsibilities, and assignments:

• Lead the Housekeeping Associates to enable the team to provide a best-in-class guest experience.
• Engage with guests, provide friendly service, meet operational standards, and resolve guest concerns;
• Manage the financial performance of the department by effectively scheduling Associates, submitting accurate payroll records, and controlling expenses for supplies and equipment;
• Manage the department by ensuring Associates understand employment practices, follow interview guidelines, recommend employment decisions and corrective action. Inspect staff work and give guidance to correct deficiencies.
• Support performance management and implement discipline when necessary.
• Educate and Train Associates regarding brand standards and Atrium's Cleanliness Assured
• Maintain an accurate record of lost and found items;
• Practice hotel emergency procedures to include fire, life, and safety;
• Follow company security policies and procedures, to include reporting accidents, injuries, and unsafe work conditions;
• Perform or assist with cleaning duties as necessary;
• Support other departments as needed based on business demands; and

Any and all other work as required to complete the primary purpose of the position.

Qualifications

Required Prior Experience: Oversight of a housekeeping team in hospitality, healthcare, facilities, or similar environment.

Preferred Prior Experience: 3+ years of experience in hotel Housekeeping Management

Required Education: High School Diploma or Equivalent

Required Technology: Basic computer knowledge to include the Microsoft Suite

Physical: Able to lift a minimum of 50lbs occasionally. Able to stand or walk for the duration of the scheduled shift

Other: Flexible working days, early mornings, evenings, nights, weekends, holidays, and special events as needed. Bi-lingual Preferred

Competencies

(15) Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

(21) Managing Diversity: Manages all kinds of classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all.

(13) Courage: Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Atrium Hospitality

Job Tags

Daily paid, Holiday work, Local area, Outdoor, Flexible hours, Shift work, Night shift, Weekend work, Afternoon shift, Early shift,

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