Job Description
Job Description
Job Description
Position Overview: IMC Companies is seeking a skilled and driven IT Manager to lead the development, implementation, and support of automated data integration systems between IMC and our third party customers and vendors. This position will play a critical role in ensuring seamless data exchange through EDI X.12 standards and direct API integrations, optimizing supply chain operations, and enhancing business partner relationships.
As part of the leadership team, the IT Manager runs our operational services, supports our third party integrations, implements strategic integration plans, monitors and contributes to developing the departmental strategy, and recruits, develops and supervises IT staff specializing in integration technologies.
Essential Job Functions
- Ensure standardized operating procedures (SOPs) are executed at the highest level of quality for all customer and vendor integration processes
- Evaluate the established key performance indicators (KPIs) for integration performance, data accuracy, and system reliability to inform key business decisions and achieve department goals
- Develop personal growth opportunities among integration team members, focusing on EDI, API development, and data mapping expertise
- Coach and counsel employees, and address performance gaps in integration development and maintenance
- Develop, deliver, and maintain EDI X.12 and API integration technologies to achieve business strategies as defined by senior management
- Identify integration bottlenecks and evaluate data flow trends in collaboration with senior management to develop technology and business strategies
- Negotiate complex integration requirements with technical and non-technical stakeholders, including external customer and vendor partners
- Align staff to IMC reference architecture and Agile development processes for integration projects
- Ensure all integration deliverables and documentation comply with IMC global development processes and industry EDI standards
- Complete integration projects by coordinating resources, dependencies, and timelines with customer service, logistics, and vendor management departments
- Plan, monitor, and appraise integration project results and ongoing system performance
- Oversee the communication and maintenance of security protocols for data exchange and disaster recovery systems for integration platforms
- Preserve data integrity by implementing disaster recovery, back-up procedures, information security, and control structures for all integration touchpoints
- Delight customers and vendors by maintaining quality service through establishing and enforcing integration standards including secure data transmission, EDI compliance, API versioning, error handling, and monitoring protocols
- Develop and deliver effective communications regarding integration capabilities and requirements to peer teams, customers, vendors, and IT executives
- Maintain professional and technical knowledge of EDI standards, API technologies, and integration best practices by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
- Contribute to a culture of continuous improvement and operational excellence by identifying and implementing integration process improvements and automation opportunities
- Conduct all business in a highly ethical manner, exhibiting behavior, practices, and standards that uphold IMC core values, especially regarding data privacy and security
- Create a safe and positive working environment where employees feel included, recognized, and heard
- Perform other duties as assigned
Job Requirements
- 5+ years of qualifying work experience in information technology with specific focus on system integrations, EDI, or API development
- Bachelor's degree in computer science, engineering, information systems, business, or related field and/or equivalent formal training or work experience (advanced degree preferred)
- Demonstrated leadership experience in managing integration teams and projects
- Proven track record of organizing and leading complex integration projects across multiple business functions and external partners
- Extensive experience with EDI X.12 standards, API development, and data integration technologies
- Expert knowledge of integration architectures, data mapping, and transformation processes
- Working knowledge of supply chain software, transportation management systems, and logistics workflows
- Strong understanding of customer and vendor data exchange requirements in transportation and logistics industries
- Working knowledge of technical and architecture concepts such as message/event-oriented architectures, data modeling, workflow management, real-time streaming, and middleware platforms
- Experience with integration platforms, ETL tools, and data synchronization technologies
- Excellent verbal and written communication skills at all levels, including experience presenting integration solutions to executive-level business partners, customers, and vendors
- Excellent analytical and problem-solving skills for troubleshooting complex integration issues
- Positive attitude and self-motivated
- Availability to travel when needed for customer and vendor integration implementations
Other Skills/Abilities
- Strong understanding of and experiences with Business Agility, Agile/Scrum, and other SDLC development processes with the ability to mentor, build consensus and lead others in these areas
- Experience with EDI translation software, API gateways, and integration monitoring tools
- Familiarity with marine drayage or intermodal transportation is a plus
Job Tags
Work experience placement,