Job Description

Job Summary: Write and manage ACRP training content and programs using content development and curriculum design principles.

ACRP seeks an experienced and dynamic Manager, Clinical Research Content & Curriculum Writer to join our Learning & Development team. This person will own, author and manage all content for ACRP training content and programs through the lens of clinical research competencies, skills and curriculum development principles. This role supports instructional design efforts, subject matter experts (SMEs) and learning technology ensuring the efficient execution of learning content.

The person in this role is committed to being an active part of a productive, efficient and empowered team. This person has a sincere commitment to the mission and members of ACRP.

This is a full-time salaried position at a range of $80,000 - $90,000. Only those candidates exceeding both the education and experience requirements will be considered for the top of the pay range. This role is remote with occasional travel.

Position Responsibilities

• Create, update and manage content for ACRP training programs across various modalities. This includes, but is not limited to, on-demand and live training, webinars and conference materials.
• Apply learning and development principles to content development and curriculum design.
• Proactively identify improvements to ensure all materials reflect the latest clinical research guidelines, regulations (e.g. ICH, FDA, JTF) and customer needs.
• Create and implement quality assurance (QA) processes for content development, maintenance and improvements.
• Ability to write, manage and organize content at scale.
• Measure the effectiveness of training initiatives using survey feedback, performance data, and key metrics such as completion rates, engagement levels to update content.
• Collaborate with subject matter experts (SMEs) and volunteers to ensure content delivery, accuracy and scalability.
• Know how and when to use AI tools in the content development process.
• Break down technical concepts into digestible, engaging and interactive learning experiences that drive learner outcomes for clinical research professionals. These include, but are not limited to, clear objectives, scenarios, knowledge checks, quizzes and assessments.
• Create, implement and maintain content SOPs, style guides and glossaries to ensure consistency and quality.
• Support the learning technology team in content taxonomy in the LMS and search functionalities.

Knowledge, Skill, Experience, and Education Requirements

• Bachelor’s degree or equivalent experience (four years) in clinical research
• Minimum of four years' experience in content development, instructional design, curriculum development, and project management.
• Expert in virtual and in-person training delivery
• Experience working with SMEs and content-management systems is a plus.
• Experience working in membership and/or certification associations and their educational programs is highly desirable.
• Proficiency in instructional design software (e.g., Articulate 360), learning management systems (LMS) and content management (CMS) platforms.
• Proficiency in using multimedia tools and technologies to support learning experiences required.
• Knowledge of adult learning theories and instructional design models
• Ability to work cross-functionally and manage internal stakeholders.
• Continuous improvement mindset
• Global content management at scale
• Customer and learner-centric
• Member of professional organization(s) to keep current on L&D best practices
• Excellent communication skills, both written and verbal required.
• Strong organizational skills and the ability to manage multiple projects simultaneously.

Working Conditions / Physical Requirements

The physical demands and essential functions described here are representative of those that must be met, with or without reasonable accommodation. To request a reasonable accommodation, employees are encouraged to contact the organization’s HR Lead.

• Work is performed fully remotely; employee interacts with staff remotely and is expected to have member contact (phone and email) and consult with outside organizations and vendors.
• This position requires prolonged periods of working on a computer, speaking on a phone, using video conferencing, typing, etc.
• Must be able to lift up to 10 lbs. at a time.
• Must be able to work some flexible hours, including weekends, particularly related to ACRP’s annual conference.
• Out-of-state travel may be required at least once a year, specifically related to ACRP’s annual conference.

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