Job Description

When You Join Verizon

You want more out of a career. A place to share your ideas freely even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What You'll be Doing

Must be a current participant of the Department of Defense SkillBridge Program or of the Hiring Our Heroes Fellowship Programs.

As the Operations Support Senior Manager (Chief of Staff) you will report to the Pacific SVP Market President. As a partner, collaborator, operator, implementer, integrator, advisor, and strategist, you will ensure streamlined activities within the organization based on the priorities of the SVP Market President. You will play a key role in navigating complex business and management challenges while collaborating with leadership and key partners, on behalf of the SVP Market President, to provide senior executive-level support, planning, analysis, and presentation development to make sure strategic business plans are successfully articulated and communicated at the highest levels of the company.

• Using change management tools and methodologies to support project creation and execution.
• Building and maintaining executive-level presentations.
• Performing analysis, recommending, and coordinating all information between the support teams and field leaders for alignment.
• Leading project rollouts, providing updates, and communication to key stakeholders.
• Identifying inefficiencies and/or business gaps to provide new ways of working by consolidating resources to drive consistent solutions.
• Driving transformation through the development and implementation of a strategic culture program to ensure a high degree of employee engagement and satisfaction.
• Providing communication and support to the market for critical topics.
• Coordinating executive site visits/town hall meetings while serving as a liaison to executive leaders.
• Monitoring and analyzing survey results and leading the development and governance of related action plans.
• Crafting and executing a comprehensive communications plan that ensures company strategies and goals are understood at all levels.

Where You'll Be Working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What We're Looking For

You are the type of person that values and drives diverse perspectives and seeks out different points of view when trying to solve complex problems, and you are not afraid to speak your mind. You are comfortable working in an ambiguous working environment, comfortable with constant change, and are proactive in supporting your peers and their leaders. You are a thought partner who acts with a sense of urgency, proactively seeks the route cause of problems, and takes initiative and delivers on-time, on-budget results and solutions. You'll lead meetings with senior leadership and staff, leverage your elevated organizational skills to track and push deliverables to completion. You understand that projects can be longer-term initiatives and/or confidential assignments requiring discretion and non-disclosure agreement.

You'll need to have:

• Must be a current participant of the Department of Defense SkillBridge Program or of the Hiring Our Heroes Fellowship Programs.
• Six or more years of relevant work experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Sales, operations, marketing, or business analytics experience.
• Willingness to travel up to approximately 50% of the time.

Even better if you have one or more of the following:

• Expert-level knowledge of Google Suites (Sheets, Doc, Slides)
• Proficient knowledge of Microsoft Suite (Excel, Word, PowerPoint)
• Proficient with reporting and data analysis.
• Ability to drive business-critical initiatives to completion.
• Ability to effectively influence beyond position and scope.
• Experience with design and delivery of executive-level communications and successful project management.
• Excellent collaboration skills and ability to work efficiently in a team environment.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where You'll Be Working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

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