Job Description

Overview:

Clearance: Active Public Trust (FEMA suitability background investigation required)
Citizenship: U.S. Citizen
Location: Emmitsburg, Maryland (National Emergency Training Center – NETC Campus)
Contract Type: Full-Time
Job Posting Active Until: Open until 10/31/2025
Annual Salary Range: $80,000 – $120,000/year

INTECON seeks an experienced Project Manager with active Federal Emergency Management Agency (FEMA) Public Trust clearance to lead the Independent Study Program (ISP) under FEMA's National Disaster & Emergency Management University (NDEMU). The ISP is part of FEMA's Emergency Management Institute (EMI) training mission, which provides free, nationwide emergency management education to millions of students each year.

Ideal candidates have direct experience supporting FEMA or U.S. Department of Homeland Security (DHS) programs, particularly within training, education, or records management environments. The Project Manager will oversee contract performance, manage personnel, and ensure compliance with FEMA standards, policies, and reporting requirements to sustain and enhance program delivery.

Key Duties & Responsibilities

• Serve as the primary point of contact with the Government for all contract activities, deliverables, and communications.
• Provide overall leadership, planning, and management of contractor personnel supporting FEMA's Independent Study Program (ISP).
• Ensure timely delivery of all contractual deliverables, including monthly performance reports, Standard Operating Procedure (SOP) updates, and data reconciliation metrics.
• Oversee daily use of the NDEMU Independent Study Database System (ISDBS), a FEMA-managed Microsoft SQL–based database used to manage student records, course completions, certificates, and transcript requests.
• Coordinate responses to group verification and official transcript requests, ensuring strict compliance with FEMA privacy and data protection policies, including the Privacy Act of 1974 and Personally Identifiable Information (PII) safeguards.
• Manage reconciliation of duplicate student accounts and oversee customer service operations, ensuring all inquiries via phone, email, and mail meet FEMA's responsiveness standards.
• Conduct monthly progress and performance review meetings with the FEMA Contracting Officer's Representative (COR) and other stakeholders to assess progress, risks, and corrective actions.
• Support testing, evaluation, and implementation of new technologies to enhance the Independent Study Program's delivery, accessibility, and reporting accuracy.
• Develop, maintain, and annually update Standard Operating Procedures (SOPs) to align with FEMA administrative, technical, and records management requirements.
• Ensure all personnel complete mandatory FEMA security, Operations Security (OPSEC), and Information Technology (IT) awareness training.
• Provide leadership during both phase-in and phase-out periods, ensuring continuity of operations and complete transition of deliverables and records.

Required Qualifications

• Active or recently adjudicated FEMA Public Trust clearance (Moderate Risk) or ability to obtain prior to start.
• U.S. citizenship required.
• Five (5) or more years of experience managing federal contracts, training, or education programs—experience with FEMA, DHS, or other government agencies highly preferred.
• Demonstrated ability to lead and motivate diverse teams, manage competing priorities, and meet contractual milestones.
• Proven success in program administration, federal deliverable management, and stakeholder engagement with Contracting Officers (COs) and Contracting Officer's Representatives (CORs).
• Strong understanding of federal reporting, quality assurance, and data management practices, including QASP alignment and SLA tracking.
• Excellent written and verbal communication skills, including briefing preparation and executive-level correspondence.
• Strong analytical, problem-solving, and decision-making skills within fast-paced, mission-critical environments.

Desired/Preferred

• Project Management Professional (PMP) or Program Management Professional (PgMP) certification.
• Prior FEMA or DHS program management experience, particularly within FEMA's Emergency Management Institute (EMI), NDEMU, or Independent Study Program (ISP).
• Experience supporting federal education, training, or e-learning program delivery.
• Familiarity with FEMA's Independent Study Database System (ISDBS) or similar Learning Management Systems (LMS) based on Microsoft SQL platforms.
• Experience developing and maintaining Standard Operating Procedures (SOPs), Quality Assurance Surveillance Plans (QASPs), or compliance documentation for government programs.

Tools & Technologies

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• FEMA Independent Study Database System (ISDBS).
• Microsoft SharePoint, Teams, and other collaboration platforms.

Security Clearance

Clearance Level: FEMA Public Trust adjudication required (Moderate Risk).

Benefits

• Comprehensive Group Health Plans (Medical, Dental, and Vision) coverage.
• Company-paid Short-Term and Long-Term Disability, Life, and AD&D Insurance.
• Flexible Spending Accounts and Supplemental Plans Available.
• Company-paid Training and Development Programs.
• Generous Paid Time Off, Holiday Pay, and Sick Leave.
• 401k Retirement Plan with Company Match.
• Critical Illness and Accident Insurance.
• Employee Assistance Program.

About INTECON

INTECON (Integrity Consulting), founded in 1999, is a wholly owned subsidiary of Aspetto, Inc. Aspetto is a leading product and technology firm known for its strategic enterprise life-cycle support. With expertise in the acquisition, design, deployment, and sustainment of Federal and Department of Defense (DoD) technical and tactical systems, Aspetto has made a significant impact since its inception in 2008.

As an 8(a) and ISO 9001:2015 certified company, and a four-time INC.5000 awardee, Aspetto offers a wide range of capabilities including Enterprise IT and Cloud-Based Technologies, Software Development and Cybersecurity, Data and Analytics, Intelligence and Professional Services, Logistics, and Tactical Equipment.

Together, Aspetto and INTECON drive innovation, uphold quality standards, and demonstrate an unwavering commitment to our nation's security.

INTECON is proud to be an Equal Opportunity Employer committed to fostering diversity and inclusivity. We uphold the principle of Equal Pay for Equal Work, without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected characteristic.

We welcome qualified applicants from all backgrounds and strive to create a workplace where everyone feels valued and respected.

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