Job Description

Overview

Longines is seeking a Regional Trainer who will be responsible for providing product and sales training and coaching to store boutiques and wholesale accounts across cruise, Caribbean and parts of the United States. This person must thrive on being in accounts most days, a motivating teacher, presenter and subject matter expert on the brand and its values. This role is required to travel on behalf of the company. When not traveling, the candidate will be in the office Monday through Friday.

Responsibilities

• Delivering and facilitating our Brand's training program and its continuous improvement and alignment with organizational goals
• Driving participation and engagement with the online training platform
• Provide in-store coaching and development within designated territory
• Provide feedback from local territory to HQ and domestic partners
• Maintain accurate training records
• Coordinate and facilitate training sessions, both virtual and in the field; this includes registration, logistics/site prep, and preparation of educational materials, including PowerPoint presentations, training videos, FAQs and step-by-step guidelines
• Provide monthly recaps of visits, trainings, etc.
• Support in-store visual merchandising needs during training visits
• Utilize the Platform to store and manage curriculum, capture program registration, and run reports on utilization and key performance indicators
• Maintains current knowledge of all policies and procedures affecting retail and field sales employees
• Ensures curriculums are assigned in line with needs and requirements
• Acts as the subject matter resource for the learning system and coaches employees on how to access and utilize learning resources
• Partner on the preparation and distribution of the training tools and materials
• Coordinate meetings with HQ and local teams on the platforms/lists as needed
• Training regions of focus include cruise, Caribbean, Longines boutiques and some US-based accounts
• All other duties assigned by management

Professional Requirements

Skill Requirements

• Bachelors Degree or equivalent training experience required
• Minimum of 1-3 years relevant experience in training or learning and development roles preferred
• Minimum of 3 years relevant retail sales experience preferred
• Proficient in MS Word, Excel and PowerPoint
• Highly organized and detail-oriented with the ability to handle multiple assignments
• Experience with e-learning platforms is a plus
• Hands-on experience coordinating multiple training events in a corporate setting
• Extensive knowledge of full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
• Adequate knowledge of learning management systems and web delivery tools preferred
• Strong communication, analytical and investigative skills, and motivated to develop these skills further
• Valid Driver's license
• Able to work under (time) pressure
• Ability to work individually and in a team environment
• Must be flexible with changing deadlines
• Must fully be on Brand, and represent the brand in the highest regards
• Ability to prioritize projects within budget guidelines within a timely manner
• Excellent presentation, and facilitation skills
• Relates and connects effectively with various levels of attendees (new hires to product experts)
• Participation and support of local special events as needed
• Available to be productive within several time zones
• Occasional travel will be required up to 50% of the time

Performance Expectations

• Works well remotely, requiring little supervision
• Must be flexible with changing deadlines
• Must be brand-aligned and represent the brand in the highest regards
• Ability to prioritize projects within budget guidelines within a timely manner
• Excellent presentation and facilitation skills; must be an approachable and interactive training professional
• Relates and connects effectively with attendees at various levels (from new hires to product experts)
• Participation and support of local special events as needed
• Team-focused and able to partner with various departments and internal experts
• Available to be productive within several time zones

Physical and Availability

This is primarily an active position requiring movement between locations, climbing ladders, bending, stooping, lifting up to 40 lbs, and engaging physically with visual merchandising setups. Regular travel to multiple retail locations within the assigned territory is required. Ability to operate motor vehicles, computers and tablets; clear communication; and occasional evening or weekend work to support store openings, seasonal transitions, or special events.

Additional Skill Requirements

• Self-motivated, proactive and able to work with domestic and international teams
• Strong organizational, project management and problem-solving skills with multi-tasking abilities in a fast-paced corporate environment
• Arrive early and work late if necessary
• Understand and follow posted work rules and procedures
• Accept constructive feedback
• Team player

Benefit Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible starting the 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) with 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company-paid life insurance and Long Term Disability
• 18 days of PTO per year, 23 days after 5 years
• Sick time and extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount

Job Location

800 Northwest 62nd Avenue, 33126 Miami, FL, United States

Company Address

The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA

Seniority level

• Associate

Employment type

• Full-time

Job function

• Education and Training

Industries

• Retail Luxury Goods and Jewelry and Retail

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Job Tags

Full time, Casual work, Seasonal work, Work at office, Local area, Immediate start, Remote work, Flexible hours, Afternoon shift, Monday to Friday,

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