Job Description

Amazon Music Product Design Team

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. We offer experiences that serve all listeners with our different tiers of service (Free, Prime, Unlimited). Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. If you love music and are excited about building the future of audio entertainment experiences, the Amazon Music Product Design team is looking for a talented, passionate, Design Program Manager with a track record of delivery, ownership, and attention to detail.

Key job responsibilities include:

• Lead program management for several projects, including scheduling, tracking, and communication.
• Lead design operations, including roadmaps, backlogs, and intake processes.
• Work closely with design leadership on prioritization, goal-tracking, and resource planning.
• Drive review cadences, status updates, and timely delivery across product development lifecycles.
• Document and optimize frameworks, standard processes, and best practices for the design team.
• Drive effectiveness in design team rituals through measurement and documentation.
• Facilitate knowledge sharing and collaboration across UX portfolio teams.
• Identify opportunities for training and support resources to enhance the team's capabilities.
• Facilitate cross-functional collaboration between design, product, engineering, and marketing teams.
• Provide regular updates and communicate effectively with key stakeholders.
• Escalate issues, anticipate trade-offs, and balance business needs with customer experience constraints.
• Maximize business benefit while delivering exceptional user experiences.

A day in the life: User Experience Design is at the heart of Amazon Music's goal to be customer obsessed. The Product Design (UX) team works ceaselessly to transform deep customer insights into delightful and innovative product experiences that drive business results and customer satisfaction. As a Design Program Manager, you will be the operational backbone of the product design team, driving operational excellence, process improvement, and team enablement across product design functions.

About the team: Our team is focused on balancing life with our work, and we do this via work autonomy and by putting focus on prioritizing solutions and processes that enable us to scale. One of the most exciting aspects of being on the Amazon Music creative team is the opportunity to partner closely with professionals across the full organization. The fast-paced, collaborative environment means you'll be working alongside engineering, product design, music industry, marketing, and creative rock stars who can help you accelerate your career, stretch your skills, and bring new ideas to market.

Basic qualifications:

• 6+ years of design experience.
• Experience understanding needs of business and end customers and translating them into right solutions.
• Experience gathering and analyzing large amounts of data and delivering continuous business improvements.

Preferred qualifications:

• Knowledge of project management tools and methodologies (agile to waterfall).
• Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans, and stakeholder management.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,500/year in our lowest geographic market up to $192,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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